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ORDERS MAY BE PLACED BY PHONE, FAX, EMAIL OR LETTER TO THE NUMBERS AND ADDRESS LISTED BELOW:
Train Department , 2476 Nimmo Parkway Suite 115-165 , Virginia Beach VA , 23456 , USA
PHONE: 757-971-8191 FAX: 757-502-4379 E-MAIL: team-regner@traindept.com
We accept payment either by personal checks (Prefered) and money order, MADE OUT TO TRAIN DEPARTMENT , or VISA AND MASTER CARD. (Credit card purchases are currently changing!) CREDIT CARD STATEMENTS WILL NOW SHOW CHARGE BY TRAIN DEPARTMENT !. We do not currently offer INTERNET SHOPPING CART services. We feel it is to everyone's advantage to discuss each order with our customers. In that way we can better assure we understand what the customers wants, and that the customer gets what they think they are ordering.
OUR PRICES INCLUDE ALL INCOMING BREAKOUT, PACKING, OVERSEAS SHIPPING, CUSTOMS CERTIFICATION FEES, CURRENCY CONVERSION FEES AT THE ACTUAL BANK RATE CHARGED, CREDIT CARD CHARGE FEES, INTERNATIONAL WIRE FEES, AND MINOR FLUCTUATIONS IN THE EURO TO US DOLLAR CURRENCY EXCHANGE RATE. ALL RETURNS MUST BE PREAPPROVED, IN LIKE NEW SALEABLE CONDITION INCLUDING ALL PAPERWORK, AND BE LESS ACTUAL EXPENSES AND A 15% RESTOCKING CHARGE.
OUR PRICES ARE FOB OUR WAREHOUSE IN VIRGINIA BEACH VIRGINIA USA. YOU PAY ONLY FOR THE COST OF THE ITEM PLUS SHIPPING CHARGES FROM OUR WAREHOUSE TO YOUR LOCATION.
OUR PRICES ALSO INCLUDE OUR HIGHLY ACCLAIMED CUSTOMER SUPPORT. IF YOU ARE USING THIS ENGLISH LANGUAGE PRODUCT CATALOG, YOU ARE ALREADY ENJOYING ONE FACET OF OUR CUSTOMER SUPPORT.
WE RESERVE THE RIGHT TO ADJUST PRICES AT ANY TIME IN RESPONSE TO CHANGES IN MANUFACTURER'S PRICING SCHEDULE, AND THE US DOLLAR CURRENCY EXCHANGE RATES. WE WILL NOTIFY OUR CUSTOMERS OF ANY PRICE CHANGES PRIOR TO SHIPPING, AND PROVIDE OPTION FOR ORDER CANCELLATION.